Consona: Enterprise Software Applications and Services
Who We Are
Consona offers technology and services across the following software application categories: ERP software, CRM, Knowledge Management software, eService, Network Management and product configuration. Consona’s software and services are used by companies of all sizes, ranging from small businesses to Global 2000 enterprises, across a number of industries, including manufacturing, distribution, high tech, helpdesks, and telecommunications. Our brands include Made2Manage ERP software, Knova knowledge management software, Onyx CRM software, Axis ERP software, Intuitive ERP software, Encompix ERP software, SupportSoft eService software, Compiere open source ERP software, Service Gateway network management software, Cimnet ERP software, DTR ERP software, Relevant ERP software, and our Product Configurator software.
What We Do
Since Consona was founded in 2003, we have been in the business of acquiring software applications that enjoy a leadership position across a diverse set of global, niche markets. Within each software application product line, we aim to drive ongoing customer success and excellent financial performance by implementing our core operating principles and values, most of which center around a strategic concept we call “customer intimacy.” To us, customer intimacy means deeply knowing our customers—their businesses, their processes, their industries—in order to deliver personalized, high-quality, and results-oriented solutions. And we really mean it. Every aspect of our business strategy revolves around the customer. Each software application we have acquired was designed, from the ground up, based on the best practices and core challenges of a given industry or niche market. And every product release we produce after that is driven 100 percent by customer feedback—which only further develops high fit software. Customer intimacy also means investing our resources in customer relationships—from our award winning support tools to the tenure and talent of our services consultants and account managers.
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