Consona CRM Training and Education Services

By combining rich course content and skilled trainers, Consona is dedicated to providing you and your team with a successful learning experience, helping you ensure high adoption rates, and building the internal knowledge capital you need in order to take full advantage of your solution. The Consona CRM training and education team offers a full curriculum of courses designed to instruct administrators, developers, power users, and end users how to implement, customize and optimize your customer management or knowledge management solutions.

Our comprehensive program of training courses address all roles within your organization and varying levels of system expertise. They range from half-day workshops to comprehensive on-site training. Whether onsite, in the classroom, or on the web, all of our training programs can be delivered using our standard training materials or customized and tailored to meet your specific business needs.

Consona CRM Training options include:

• Virtual Classroom – Whether you have just implemented one of our solutions or are looking for a refresher, or if you simply want to learn more about a feature or function, Consona’s expert trainers offer online training programs designed to meet your needs.
• Onsite Technical Training – We have extensive experience developing custom training for our clients. Consona CRM works closely with you to understand developer and administration training requirements so that a customized training program is created specifically for your solution.
• End-User/Train-the-Trainer – Whether we help you train your corporate trainers or complete end-user training for you, Consona CRM works closely with you to learn your business to ensure relevance of your particular requirements and solution. By providing customized training based on your own solution, user adoption and understanding of the solution value for your users is increased exponentially.