Steve Bailey joined Consona in February 2006 as chief technology officer, and was named vice president, technology in February 2008. Prior to joining Consona, Bailey served as director of architecture for 20th Century Fox, where he created the architecture department and was responsible for both software development and the growth of the company’s global IT infrastructure.

Throughout his career, Bailey has served in technical management positions at several Fortune 500 companies, holding responsibility for software design, consulting and global IT infrastructure growth. Bailey served as vice president, software development for BondNet Trading Systems where he was responsible for the design and construction of a nationwide distributed bond trading system. In a previous role, Bailey worked as director of the object oriented consulting practice for Tier Technologies.

A published author and U.S. patent holder, Bailey has designed and implemented multiple software operations, including the software development processes for a Siemens software factory unit, and more recently, the 24/7 operational processes for the No. 1 automotive Web site on the Internet, http://www.toyota.com/.

Bailey holds a B.S. in microbiology from Purdue University and an M.S. in molecular biology from Washington University in St. Louis.

Tim Hines joined Consona in 2006 and serves as vice president of product management for Consona CRM. In this role, Hines guides the product roadmap and functionality across all of Consona CRM’s product lines.

Hines has been involved in the CRM industry since 1995. He began his career at AOL as a tech support representative. He was a user and eventually manager of Vantive, Witness and TCS. Hines also worked in Andersen Consulting’s CRM internal practice, where he focused on Remedy. After leading implementation efforts with marketing automation vendors, he joined the Onyx product management team in 2002.

Hines holds a bachelor’s of business administration in information technology from the University of Phoenix and a Master of Science degree in information technology from American Intercontinental University (AIU). He is currently working on a Ph.D. in information technology.

Richard Furby joined Consona CRM as part of the Onyx acquisition in August 2006. Furby has been at Onyx and now Consona for more than five years serving as a managing consultant, EMEA PS director, EMEA managing director, and EMEA vice president before taking on responsibility for all of Consona CRM’s international operations in January 2008 as vice president, international operations. Prior to joining the company, Furby served as the head of professional services for a contact centre SI and the principal consultant for a services firm focused on financial services and government clients.

Furby has more than 15 years of consulting and CRM software sales experience, working in a variety of consulting and product management roles serving clients in financial services, government, telecommunications, utilities and retail. Furby also has held analyst roles in banking and business information companies.

Furby has a B Sc (HONS) from Southampton Solent University.

Seth Marlowe joined Consona as a pre-sales consultant in 1996, and has worked within the company for more than a decade. He has steadily gained experience and expertise during his work with Consona staff, partners and customers throughout his career, rising through account executive and managerial positions, and in January of 2010 was promoted to director of sales and customer account management teams in the Americas for Consona CRM. Prior to joining Consona, Marlowe worked as a financial analyst and IT manager for NAPCO, and later as a senior account executive at Kinaxis.

Marlowe has 16 years of experience in IT sales, marketing, management, business development and training. He began his career in the publishing industry, where he focused on financial- and systems-based improvements and served as project manager for the successful implementation of a company-wide ERP system. He has since gained experience in diverse industries including high tech, industrial, aerospace and defense, pharmaceuticals and consumer durables.

Marlowe earned both his M.B.A. and bachelor’s degrees from Appalachian State University.

Melissa Stahley has taken on several roles throughout her eight-year career with Consona. Stahley joined Consona in July of 2002 as a public relations coordinator for the company’s then ERP-centric product lines, where she managed and produced internal and external communications for the company, including several of the company’s early acquisitions. In 2006, she took on additional responsibilities and was named manager of corporate communications, again developing successful acquisition communication plans and helping create a new brand for the company as part of the company’s name change from M2M Holdings to Consona Corporation.

In 2009, Stahley shifted her talents toward the CRM division where she currently serves as the director of marketing, while continuing to play a corporate communications role for Consona.

Stahley holds a B.S. in Journalism and English from the University of Indianapolis and an M.S. in Public Relations and Rhetoric from Purdue University.