Educational opportunities and resources from Consona University are provided at no additional charge for Consona solutions to help you gain immediate and continuous value from your Consona software solution. Our recorded and virtual courses will help new users accelerate the transition to a new business system, as well as allow more experienced users better leverage your Consona solution over the long term.
As the industry leader in customer care, we understand how important a well-informed, knowledgeable employee is to the success of your business. To accommodate different learning styles and user preferences, Consona University initiatives combine people and technologies to deliver quality training to meet your needs via:
- Recorded sessions
- Live, virtual classes via the internet
Benefits of Recorded Sessions
- Available 24 hours a day, 7 days a week
- Fully downloadable for your convenience
- Review at your leisure or as often as you need
- Topics cover basic/foundation knowledge from your Consona software solution
- Targeted to end user and technical audiences
Benefits of Virtual Training
- Classes are held in smaller increments of time allowing for less time away from the job
- Significant cost savings by alleviating travel expenses
- Geared toward educating the end user to get the most out of your investment
Consona University also provides personalized assistance via our Education Liaison in navigating the customer web portal, as well as with planning your education needs.
- Better understand the tools on our customer portal
- Locate our education offerings in various formats
- Get assistance developing an internal training program
Service and support offerings vary by product. Please review the individual product microsite to learn more about the service offering specific to the Consona software application you are interested in.